The Yorkshire-based retailer picked up the award at this week’s ceremony, following another year of growth across orders, units sold and revenue.
The judges described the category as “exceptionally close” and said:
“MattressOnline clinched the title after another year of growth and development, while retaining the agile and collaborative approach at the heart of its operation.
“It saw healthy year-on-year increases in orders, units sold and revenue. It launched 68 new products, 73% made by NBF-approved members, while maintaining a 4.8 Trustpilot rating. Sustainability remains central, with more than 164,000 mattresses saved from landfill since 2015.
“Its community impact was another highlight, delivering almost 1,800 items to over 400 South Yorkshire families through its support for Baby Basics and tackling bed poverty.”
Speaking on the win, MattressOnline CEO, Steve Adams, said:
“Winning Online Retailer of the Year at the National Bed Federation Awards is a huge moment for everyone at MattressOnline. It recognises the hard work of our entire team who put helping people find the best night’s sleep at the heart of everything they do.
“Buying a mattress is a big decision – and our job is to make that journey simple and reassuring. To, once again, be named Online Retailer of the Year by the NBF, the voice of our industry, tells us we’re getting that right. We’re very proud, and we’re even more determined to keep doing the right thing for our customers – both here in our home of South Yorkshire and to the wider UK.”
Notes to Editor
About MattressOnline
MattressOnline is a leading online retailer of mattresses, beds, and bedding, based in the heart of South Yorkshire. For over 20 years, they have helped customers across the UK achieve better sleep, offering premium quality mattresses and beds at affordable prices.
Known for their exceptional service and innovative solutions, MattressOnline provides free next-day delivery, a mattress recycling program, and the popular 100 Night Comfort Trial, ensuring each customer finds their perfect match. They stock over 400 products from 33 trusted brands, including Silentnight, Sealy, TEMPUR, and Harrison Spinks.
With four physical stores in Yorkshire and nearly 75 team members, MattressOnline combines expert advice with a seamless shopping experience, both online and in-store.